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1010/121, Chauhan Market, Sarita Vihar, Near Fire Sattion, New Delhi , New Delhi , 110076 | Show on Map
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Rating From 426 Review(s)
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Overall Rating
4.0/5
Very Good (426 reviews)
2.0/5 Arshi
Mon January 08 04:04:46 IST 2024
I went to the hotel 3 months ago when I booked a deluxe room and the receptionist did give me room 107 absolutely fine, but today I booked a premium room. When I went to the reception, receptionist give me room 107. I looked up to room 107 and saw the same room where I had been given the last time. Then I looked down and told them that I have a premium room booking then they gave me room 208. This behavior was not at all right, it was completely wrong. If I had gone for the first time, I would not have even known what the scam was doing to me. Rooms nice but receptionist behavior not at all professional. He is also so rude to talk.
1.0/5 Santhosh Subramanian
Mon October 30 09:04:18 IST 2023
I couldn't give less than 1 star. One of the worst experience for me in life. I was told the room was not available. And they gave me another number to call. They gave me another property nearby in a residential colony. I reached around 1 am and the caretaker phone was switched off. Literally I was stranded on the road. Then I just decided to somehow go to that 3rd floor. There again I rang the door bell nobody opened it. There was a key in the door and opened and went inside. Once again no one to guide me to the room. 3 doors were there. Two of them locked and another one was with key and I opened went inside and slept. So without knowing if I was in the right house or right room I slept through the night. No towel, no brush nothing. Morning I get up some people are in the house and cooking. They didn't understand Hindi or English. Don't even know which language they spoke. I just vacated quickly in the morning. I was told breakfast will come by 9.30. I waited till 10. Again I kept calling the number and he didn't pick up the call. Don't ever book this property and this should not even be listed on the booking sites. Please take strict action against these guys.
5.0/5 Anupam Singh
Fri December 01 08:10:46 IST 2023
Great Experience. Quite Surrounding. Great Rooms and Amenities. Polite staff and helpful management. Total Package Hotel. Everything was intact. Much recommended.
5.0/5 Finsok Gyelzin
Fri September 01 21:49:59 IST 2023
With due respect I would like to thank the hotel manager and his team for their heartful service to my team of Bhutan. I am grateful for all the services provided to us. I would like to suggest that if the hotel management could deliver the items ordered by your respected customer but FAST than I would be very grateful to u and your team as a whole, Thank you and Tashidelek. Love Bhutan������������
5.0/5 Ranu Kumar
Wed October 11 11:02:14 IST 2023
Hira palace hotel have best location and best and neet and clean rooms and good services and all staff are friendly peoples������ I give 5star ratings���������������������������thankyou
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Q: What are the Services provided at Hira Palace New Delhi ?
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